We just bought our first wedding ring from this store. The first week the ring had a crack in the band, they fixed it. We were happy. Then the diamond fell out. They would not fix it. We were very polite and calm. Got us no where. We talked to the store manager, then to the corporate office. No one seemed to care at all. So now we have a brand new ring that is broken before we can even show it off. My wife is very sad and I feel ripped off. Do not shop here if you are looking for quality or service.