These guys saved me when I could not get anyone else to come without paying a "Preferred Patsy" fee... I called one the large AC companies in town and they told me it would be a week before they could come out, but if I paid a fee to join their "Preferred Customer" program it would be sooner. Uh, no thanks. If they try to take advantage before they even show up, I did not want to find out what they would try to pull when they got here. I found some good reviews here for Hawley AC, so I called and they came out almost immediately. They found the problem right away. It was a minor repair and a major relief! The best part is just feeling like you can trust somebody.